The outage occurred on June 1, 2010 beginning at approximately 6:45PM and ending 8:29PM EDT. There were intermittent periods of connectivity with high data packet loss between those times, and the number of connectivity loss events and duration varied slightly by location. According to Hosting.com’s Twitter feed (http://twitter.com/HDCOps), “One dedicated switch failed. It failed over to a second switch which crashed as well.”
PathView Cloud Monitoring Location | Provider | Initial Connectivity Lost Event | Full Connectivity Restored | # of Loss Events | Total Connectivity Loss Time* | Outage Duration** |
Atlanta, GA | Peer 1 | 18:45 EDT | 20:29 EDT | 4 | 1:07 | 1:44 |
Austin, TX | Hostway | 18:45 EDT | 20:29 EDT | 3 | 1:10 | 1:44 |
Dallas, TX | Rackspace | 18:44 EDT | 20:27 EDT | 6 | 1:15 | 1:43 |
Miami, FL | Peer 1 | 18:45 EDT | 20:29 EDT | 2 | 1:09 | 1:44 |
San Francisco, CA | GoGrid | 18:45 EDT | 20:28 EDT | 4 | 1:11 | 1:43 |
San Jose, CA | Verio | 18:46 EDT | 20:29 EDT | 7 | 1:16 | 1:43 |
Sterling / Dulles, VA | Verio | 18:46 EDT | 20:29 EDT | 5 | 1:12 | 1:43 |
Virginia | Amazon AWS | 18:46 EDT | 20:29 EDT | 6 | 1:13 | 1:43 |
Washington, DC | Rackspace | 18:45 EDT | 20:29 EDT | 5 | 1:12 | 1:44 |
* Excludes intermittent periods when connectivity was partially restored
** Time from first connectivity loss until full connectivity was restored
Thanks to Apparant Networks for the Data!