Rackspace has enhanced its popular Rackspace Hybrid Email offering. Hybrid email now has a a custom mix of Hosted Microsoft Exchange and the business-focused Rackspace Email platform on a single domain. Rackspace Hybrid Email now features easy calendar viewing between Hosted Microsoft Exchange and Rackspace Email, as well as a new webmail interface for Rackspace Email designed to help make businesses using the solution more productive.
“We’ve learned from our customers that, on average, only a small percentage of employees really need and use the advanced features of Microsoft Exchange, yet many businesses are paying a lot more to run Exchange for every single user,” said Kirk Averett, director of product for cloud applications at Rackspace. “With Rackspace Hybrid Email, companies can purchase a combination of Exchange and low cost Rackspace Email accounts on a single domain, without sacrificing features for any employee. Most businesses can realize a significant cost savings by utilizing this model because they have different types of email users.”
With the recent updates, Rackspace Hybrid Email now features:
- Viewable Calendars — Now users can share and view calendars across the entire organization, whether it’s an Exchange user or a Rackspace Email user, for easier scheduling and coordination.
- Improved Webmail — The new webmail interface for Rackspace Email is easy to learn and faster to navigate. New features include improved search quality and speed, and simplified customization of company logos and background images for private label resellers.
- Simple Control Panel — Administrators can easily manage Hosted Exchange and Rackspace Email accounts and settings from one dashboard.
- Microsoft SharePoint — All Rackspace cloud email accounts have access to free hosted SharePoint, with up to 250MB of storage, for improved document management and team collaboration. More storage is easily purchased with low utility pricing.
- Compatibility — Both Hosted Exchange and Rackspace Email are compatible with the Microsoft Outlook desktop client, and provide mobile support for Blackberry, iPhone, iPad, Android and Windows Mobile.
- Fanatical Support — Rackspace goes above and beyond to serve its customers, with live support teams available 24x7x365 on chat and phone.
